Double Your Rebooking Rate Masterclass

Fill your massage schedule weeks in advance with regular clients while also providing them better results with the:

Double Your Rebooking rate Masterclass

*Get It For $1 For A Limited Time.*

You look ahead at the next week in your calendar and your heart sinks.

There are way too many gaps in it AGAIN this week.

Just like there was last week, and the week before that.

Instead of your appointments growing with each new person who becomes a customer, it always just seems like a race to keep trying to get new people in.

All because your clients aren't coming back.

It's frustrating because you got into the massage industry to help people feel better.

You got your qualifications, learned about anatomy and various techniques and were excited to start seeing clients and helping them.

But what happened next didn’t make sense.

Appointment after appointment you felt like you gave your clients great massages…

You cared about helping them, yet for some reason a lot of them don’t rebook back in with you.

It’s absolutely crushing.

You know they need your help.

You know that you can help them.

But too many of them are walking out after their appointment without scheduling another session.

How are you meant to help these people AND grow a steady client base if you can’t get them to rebook?

You know that if you can’t figure this out soon you’ll never be able to fulfil your dream of having a fulfilling career working for yourself full time as a massage therapist.

A career where you can earn enough to support your family and provide a great life for them, and have a positive impact on the community.

To fix this problem you try doing more courses, learning more massage techniques, looking for more marketing tips to get new clients in…

But it doesn’t fix the problem.

That’s because the problem doesn’t have anything to do with being a better massage therapist.

You’re already a good, caring therapist.

The problem is that you weren’t taught correctly how to rebook clients.

But it’s not your fault.

While your massage school gave you the massage knowledge necessary to help someone on the table, it’s not enough to grow a regular client base at any decent rate.

Those skills you’ll have to learn elsewhere.

Just like I did.

Hi, name is Kurt Simpson and along with my wife over the last few years we’ve built one of the top massage businesses in the country, going from 0 clients when we opened out of 2 rooms in our gym in 2017 to more than 220 weekly appointments in a separate 7 treatment room salon within 2 and half years.

But we weren’t always booked out weeks in advance like we are now.

In reality we struggled for months to grow our weekly appointments.

When we opened our business we put all of our effort into fixing our marketing so we could have a steady stream of new customers coming in from social media ads every week, but we soon realised that the biggest issue was that our salon was a revolving door.

Our social media ads would get new clients in, then we'd never see most of them again.

That all changed when we hired a brilliant therapist named Swati.

A photo of our team early on - Swati is on the left.

Our existing team members were lovely...

And they provided great treatments...

But they were all newly qualified and relatively inexperienced (and my wife and I were also brand new to the industry), unlike Swati who had more than 10 years as a therapist.

While our other team members were rebooking around 2 out of every 10 clients they saw, it was rare when Swati DIDN'T get someone to come back, which meant her schedule soon became booked out weeks in advance.

This was shocking to us.

The new clients were coming into our business from the exact same ads...

To the same business...

And all of our therapists had the same qualifications...

Yet one was rebooking clients nearly every person she saw while the others continuously struggled to build any regular client base!

And what made it crazier was that English wasn’t even Swati’s first language, so on paper she had a huge disadvantage compared to the others.

We needed to figure out what she was doing differently so we could train the rest of our team.

So we role-played appointments with her and she showed us her entire process that she went through from meeting a client all the way through to after they left.

We acted out sessions with her over and over again and started to see what she did differently compared to everyone else that had her clients booking months in advance just to be able to get a spot with her.

Eventually we identified what made the differences and started recording the processes into trainings for our team.

As soon as we shared the new processes with our other therapists we saw immediate results.

Within days their rebooking rates skyrocketed and only improved in the following weeks as they continued to refine the techniques they'd just learned.

And that was just the beginning.

Swati joining our team all those years ago and showing us what was possible lead us to continue to figure out more techniques and strategies in our goal of maximising our team's ability to turn new customers into long term clients who we could properly help.

Now it's normal for our new hires to go from 20% up to 80% rebooking rates within a few weeks of learning and practising our scripts and strategies.

This is a regular week at our salon where it's normal for therapists to be rebooking brand new clients (who come in from special offer promotions) to rebook them at 70% and 80%. And then retain clients after their second visit at above 90%.

The biggest keys we've identified to see such dramatic improvements comes down to:

1. The mental perspective of a therapist.

The self talk going on in a therapists head before they see a client plays is a larger piece of the rebooking puzzle than most people understand.

it's really incredible to see how a few simple mental switches can lead to drastic changes in rebooking rates with nothing else changed.

2. What the business and treatment room looks like.

From the second a clients walks through the door and sees the inside of your business through to how your treatment room is arranged, lit and decorated will greatly influence whether or not a client will come back, even if a therapist does everything else well.

3. How a customer is greeted.

First impressions last, so it's important to understand that the initial interaction a client has with your business and how they are greeted can make or break the entire rebooking process. And it's not just what is said but HOW it is said as well as what actions the person saying it takes during the greeting.

4. The pre-massage consultation and screen.

From speaking to many of the top therapists in the world through my Massage Success Academy I've found one thing those who have rebooking rates of 90%-95% and up all have one thing in common - the effort they put into their pre-session consultation and screen.

99 out of 100 therapists that I've helped AND who I've got massages from get this part wrong because nobody has ever explained how to do it right so that the client believes you genuinely care about helping them.

5. Performing the massage itself.

Everyone knows that what happens on the table is a huge part of whether or not a client will come back, but what most therapists don't understand it's not all about what you do with your hands, it's also about what you say as well.

Just a few sentences is all it takes to have the client ready to come back and see you.

6. What happens after the massage.

This is one of the most critical parts of the rebooking process. But it's not just about asking if they want to rebook, in fact that is one of the biggest mistakes a therapists can make...

It's also critical what is said DIRECTLY AFTER the massage while you're still in the room which is often even more important.

7. Handling any objections to rebooking back in.

Not everyone who is attempted to get back in for more sessions will say yes, in fact many will initially say no, but this doesn't mean that there aren't some things you can say to turn them around. Overcoming some of the most common reasons (objections) that a client gives for not wanting to book back in is something not many therapists give much thought to but it can help turn around a lot of rebookings for those who you know really need your help.

Under these 7 categories we identified that there are 22 key points that our therapists need to know and get right in order for them to become world class at rebooking clients and building a solid clients base of regulars in minimal time.

We've put all of the information into a training that every one of our new team members have to go through and learn when they start at our salon.

And now I’m sharing it with other therapists outside of my town for the first time as the 'Double Your Rebooking Rate Masterclass'.

Because if I can help other therapists get better at rebooking so they can see their clients more times, which will allow them to help them more, then everyone benefits.

Sally and Guste from our team, both of whom speak English as their second language consistently have a rebooking and retention rates of above 80%-90% thanks to our training.

So who is the rebooking masterclass for?

This information and the system inside the training will be able to benefit:

Newer, less experienced massage therapists who have trouble building a solid client base.
The rebooking systems and scripts inside this masterclass will be able to provide new therapists with a clear understanding of how to build a client base fast by turning new clients into long term customers... Including what to say and what not to say at all points of the client interaction from greeting a customer through to them rebooking.
More experienced therapists who want to get better at turning customers who come back a few times into long term clients.
Most therapists who have been in the industry for a while have a decent understanding of rebooking clients but many would still like to get even better. Going through this masterclass will provide those therapists with the confidence to know that if a client needs their help long term, they can have the best chance possible to provide that by the client coming back for a long term series of sessions.
And any therapist who just wants to be able to earn more.
Helping clients is what all therapists got into the industry for, but what good is it to anyone if you can't stay in the industry because you don't earn enough? Making a good enough income to be able to provide a great life for you and your family is essential to have any sort of career in this industry, and becoming world class at rebooking clients is critical to achieving that.
Any therapist who wants to be well known for providing the best results for their clients.
How many clients have walked in your door, spoken to you and then got on your table and within minutes you know that for it's going to take you many months to properly help them?

This is because you know that your clients problems took years to develop, so they won't be fixed in an hour. If you want your clients telling their friends and family about how much better they've felt after months of seeing you then you need to know how to confidently get them coming back to see you for as long as it takes you to genuinely help them...

And the more sessions you can help them , the better they will feel and the more they will talk about you to their friends and family.

What's included in the training?.. (All for $1)

1. Written and video training covering the 7 key areas and 22 points that need to be met.

Including:

☑️ A simple 3 second hack to boost your confidence when speaking to a client ensuring they have a higher chance of listening to your recommendations.

☑️ The '+2' rule that makes your client feel more comfortable.

☑️ The one thing NOT TO SAY to a client when rebooking them (9 out of 10 therapists make this big mistake)

☑️ An easy way we create urgency that boosts our client return rate.

☑️ Rebooking scripts to follow that take away any guesswork in what to say and when.

☑️ And A LOT more that will help you dramatically increase how many clients return to see you and in turn your income...

Valued at $149

2. Video walk-throughs that demonstrate what to say and how to perform the parts in the training.

Including:

☑️ How to greet a client.

☑️ What to say during the consultation.

☑️ And how to do thew rebooking after the session.

Which will take away any guesswork on how to do everything correctly.

Valued at $30

3. Quick-reference checklist to make it easy to look over to jog your memory before a client comes in.

Instead of having to go back over the entire training when you want to refresh your memory, I've included a quick-reference guide to make it easy to jog your memory before you see a client.

Valued at $30

And as if this wasn't a crazy enough offer already, I'm also going to include hundreds of dollars worth of extra value as part of a 7 day trial to my hugely popular Massage therapist Success Academy.

Here's what's else you'll get AT NO EXTRA COST.

BONUS 1: ACCESS TO MY '7 NEW MASSAGE CLIENTS IN 7 DAYS' SOCIAL MEDIA ADS CHALLENGE ~~$149~~

Getting amazing at rebooking clients is only a small part of having a thriving massage business...

If you really want to get booked out weeks in advance you'll need to get great at getting new clients in the door...

And in 2024 the easiest and most effective method to get new clients fast is through online marketing.

In this training, that over 1,000 therapists from around the world have successfully used to get booked out, I literally give away my unique and already proven ad templates for you to copy and paste to bring you an influx of new clients.

These are literally the ads that I took years to figure out and perfect and still use to keep my 10-therapist team full - and I've made them super simple with easy-to-follow written and video instructions to set up that anyone who can use social media can do it.

Just follow the simple step by step training and I guarantee at least 7 new massage clients in the next 7 days.

And the best news - I'm including this as a bonus FOR FREE which is insane.

Here's what other therapists are saying about my '7 New Massage Clients In 7 Days' program:

BONUS 2: HOW TO MAKE YOUR ROOM AND BUSINESS LOOK AMAZING ~~$100~~

I paid $100 for an interview and training to Kym the professional interior designer who designed our massage business that we get our customers regular saying that we have the nicest salon they've ever been in.

This training will help you set up your business and treatment room in a professional and visually appealing way to wow your clients, and make the rebooking much easier.

BONUS 3: 7 STRATEGIES TO ELIMINATE NO SHOWS ~~$29~~

How many times have you been left waiting for a client who who you've taken the time to prepare for and was looking forward to helping?

It's one of the most frustration-inducing feelings as clients often don't realise how much it affects therapists when they don't show up.

It's money out of your pocket AND a spot you could have filled with someone that would have shown up...

But this situation is preventable.

Years ago at our clinic we used to have a big problem with no-shows and last minute cancellations, and we tried so many ways to fix it until finally now a no show is extremely rare, all thanks to these 7 strategies that we've implemented that you can now have.

Even if you implement only a few of these methods and see your no shows cut in half... if you do the maths it will mean a huge increase in how much you take home each month.

AND MANY MORE BONUSES...

✅ BONUS 4: 30 x Done-for-you professional looking and professionally-written social media posts to help make your business look more trustworthy and save you hours making them yourself. ~~- $29~~

✅ BONUS 5: 4 x Done-for-you client email broadcasts - ~~$29~~

✅ BONUS 6: Masterclass training from top therapist Samantha Pollock focusing on the client journey and how she achieves a 97% rebooking rate - ~~$29~~

✅ BONUS 7: How to get a flood of free bookings through posting in groups - $29

✅ BONUS 8: How we sell thousands of dollars worth of gift vouchers each month in our clinic - ~~$29~~

✅ BONUS 9: Professionally written self care exercise program to reduce injuries and improve your career longevity. ~~- $49~~

✅ BONUS 10: Business growth roadmap

✅ BONUS 11: Value-packed interview with successful clinic owner Catherine Simpson

✅ BONUS 12: Value-packed interview with successful massage business owner Charlie Rose

TOTAL Value: $681

All of these bonuses are part of just the first month of my incredibly popular Massage Therapist Success Academy, which hundreds of therapists from around the world are already a part of right now.

And which you're going to get a 7 day free trial to as part of your purchase of the 'Double Your Rebooking Rate' Masterclass.

**If you don't want to stay on past the trial and stay a member of the Success Academy for $29.99/week just email me at customerservice@massagebusinessgrowth.com and tell me you wish to stop learning and we will cancel your membership and you won't be charged again.

If you do choose to stay on as a member of the Academy alongside the hundreds of other top massage therapists learning how to provide more for their families, you'll get access to other modules such as:

Getting More Clients

☑️ New social media ad templates to copy and past each month that bring in a flood of new clients

☑️ How to reactivate past clients easily with SMS templates to copy and paste

☑️ Google ads for massage

☑️ 7 ways to get free clients through referrals

☑️ How to get your massage business ranking at the top of Google searches

Retaining Clients

☑️ 26 customer service secrets that we use to get our clients raving about is to their friends and family

☑️ How to set up memberships in your massage business that will lead to better results for your clients AND recurring income for your business

☑️ New value-packed done-for-you email broadcast templates every month

Improving Business Revenue

☑️ How to put your prices up (so you get paid what you deserve) without annoying your clients

☑️ Our gift voucher promotion system with done-for-you promotional templates

☑️ How to help your clients more AND increase your revenue with service upsells and add-ons as well as offering products

Business Skills

☑️ Interviews with top massage therapists and business experts that share information they don't share in public

☑️ Business finance training

☑️ Systemising your business to run without you

☑️ Hiring staff and building your team

☑️ How to get more work done in less time

☑️ Tracking key metrics with dashboards to make your life easier and your business run smoother

☑️ Setting your business Mission, Vision and Values

General Marketing

☑️ How to get a flood of real 5-star reviews from your clients

☑️ Make your business stand out with professional business branding

☑️ How to build trust with your prospects so they choose you over their competitors

☑️ Get FREE PUBLICITY by getting your business featured in local media outlets, newspapers, magazines and in the news

You can see, based on what others normally pay for this training AND what I've paid for the interview with Kym the interior designer, that everything in this package is valued at over $600...

But what would my system actually be worth in terms of increasing your income?

Well, if after going through the masterclass all it does is help you rebook ONE extra session from a single client each week...

And you charge $70 for a session...

That would mean an extra $3,360 per year of income in your bank account by this time next year!

And again every. year.

If you rebooked 2 extra sessions a week that would work out to an increase of $6,720 every single year.

3 extra rebookings a week = $10,080 more income every year

5 extra rebookings each week = $16,800 more every year.

You get the idea.

Understanding how to get better at rebooking clients is extremely valuable.

So even though my system is worth tens of thousands of dollars I'm going to make it accessible to everyone who wants it.

Knowing all that you’ll be pretty happy to hear that I’m basically giving this masterclass and the bonuses away for:

~~$681~~ Only $1!!

(That is not a typo. I'm giving this all away for a dollar, and I'll explain why down further.)

And don't forget this offer includes the Masterclass written and video training, role-play videos, quick reference checklist and training by a professional interior decorator on how to make your business and room look amazing...

AND ALL OF THE OTHER BONUSES!

So if this sounds like a great deal I recommend grabbing it now as I will be taking this training down in a few days time so I'd recommend acting on this offer while you still can.

**The regular price of the Academy is $29.99/week (which is half of what a single new client would pay you)...

But there is no commitment to stay on past the trial.

Once you wish to stop learning just email me at customerservice@massagebusinessgrowth.com and tell me you wish to cancel and we will stop your membership and you won't be charged again.

Get my 'Double Your Rebooking rate Masterclass' and accompanying bonuses today while this offer is available

*ONLY AVAILABLE TO 1 MASSAGE THERAPIST PER AREA

Get Instant Access

In your head right now you might be asking, that’s an awesome deal but why is he selling all of this so cheap?

A great thought.

And I’m doing it for 2 reasons actually.

REASON 1

We are already using the rebooking systems that we've created, so why keep them for only for our own massage business?

I might as well share them with other massage business owners seeing as I know firsthand how tough owning a small business can be, and I genuinely like helping other small business owners.

REASON 2

Following on from what I said above about wanting to help massage therapists and business owners, I'm including all of the bonuses to give you a sneak peak into the incredible value I provide to the hundreds of members inside my Academy.

My whole philosophy is if I overdeliver on value here with you, I’ll hopefully earn your trust so you'll be willing to continue to invest more into your business and marketing knowledge by staying on with the Academy...

And I'm doing this because TOO MANY caring, passionate therapists leave the industry because they are woefully underprepared by their colleges in the areas of marketing and business, so if i can help therapists in these areas then everyone wins!

Including:

- The communities of therapists who stay in the industry longer and help more people.

- The families of the therapists who are provided a more financial secure life.

- And therapists themselves who have a longer rewarding career in massage.

If you’re ok with these reasons and want to go ahead and take advantage of this steal of an offer.

There is however one thing that may exclude you from being able to get your hands on them…

Because I only allow one therapist per area to be able to use these posts you’ll have to hope you’re early enough to get in before your competitors.

So when you make your purchase below you’ll simply need to enter your zip code or postcode and if it happens that someone else in your area has already registered I’ll refund 100% of your money.

Because there are more therapists buying these posts every hour I don’t have an updated list on this page of taken areas but I’ll be able to do a cross-check if you buy them and see a nearby business using them and then fix the problem.

So the sooner you complete your order, the higher chance you’ll be the one to be able to use them.

To claim this incredible special offer, go ahead and complete the purchase below.

Once your order is placed you’ll be immediately sent the posts as well as the posting calendar and the scheduling video, and you'll be given a link to join the Academy.

And don't forget...

You’re Protected By My Money Back Guarantee...

If after going through my rebooking masterclass and the bonuses and trying it out for up to 6 months - you didn't think it was worth your time investment, then I’m happy to refund your $1 and give you $100 for wasting your time.

So if you’re happy with all that then go ahead and complete your order below.

ORDER THE REBOOKING MASTERCLASS

JUST TO RECAP EVERYTHING

So if you want to learn how to improve your rebooking rate so you can:

Properly help your clients problems over a longer number of sessions
Assist them long term with a maintenance plan
Stop the revolving door of clients and build a solid, dependable base of regulars so you can earn a great income as a therapist

You’ll absolutely love my 'Double Your Rebooking Rate' Masterclass and all of the included bonuses.

It will remove the stress of not knowing how to get clients to come back when you KNOW that you need to see them again in order truly help them... And will help you actually have a financially rewarding career in an incredible industry.

It will do everything mentioned above for your clients, for you.

The way it works is simple...

Once you complete your order you'll be emailed a link to the easy to follow trainings that come with a written and video version depending on how you like to learn. You'll be able to start implementing the rebooking strategies and systems in the training and seeing the benefits TODAY.

This could easily sell for $350 up to $500 based on what others are paying for these systems from me already.

But you can have all of my systems that we use in our top massage business today for only $1.

And as mentioned, you’re protected by the guarantee whereby if after 6 months of using the lessons in the rebooking masterclass you don’t feel that you have got your money’s worth and you don’t feel it’s worth what you paid, then I’ll happily refund your money.

So, if you’re happy with all that then go ahead and complete your order below and I’ll send you the training. :)

YES I'D LIKE TO CLAIM THIS OFFER WHILE IT'S AVAILABLE

Warm Regards

Kurt Simpson

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